by Rob Wade | Aug 16, 2024 | Uncategorized
Here’s an interesting situation. We work with a theatre restaurant that recently implemented a £20 per person deposit against bookings, only payable if you fail to show without 24 hours notice. Standard stuff. It’s been fascinating to read the occasional outraged...
by Rob Wade | Aug 12, 2024 | Uncategorized
Menu engineering is much misunderstood. Videos like this one from BBC world service being case in point. The idea that menu engineering is about moving dishes around a menu in some sort of tricksy psychologically motivated way has taken hold, and we occasionally work...
by Rob Wade | Mar 14, 2024 | Uncategorized
Whom the Gods wish to destroy, they first call promising. Cyril Connolly Understanding The New Manager Halo has helped our clients to take a more balanced and strategic view of their new hires, rather than the more knee-jerk and reactive approach that can be common in...
by Rob Wade | Jan 5, 2024 | Uncategorized
I absolutely love to see fantastic restaurants expand successfully across the capital and the country. More opportunities for me to eat great, reliable food! But It is always a sad day to visit the second or third outpost of a beloved restaurant and discover...
by Rob Wade | Aug 14, 2023 | Uncategorized
Many years ago, I spent some time working for the Soho House group. One day the mighty Nick Jones came to the restaurant to meet with the head chef. During a slightly heated debate the chef asked Nick “do you want to just surround yourself with yes people?” To which...
