by armaturehospitality | May 8, 2025 | Uncategorized
A company is only as good as its systems. Or is that wrong…is bureaucracy a crutch for the mediocre? In restaurants, both tend to be true at the same time. A good restaurant can run on sheer personality. Charisma behind the bar, sixth-sense timing on the pass,...
by armaturehospitality | Apr 11, 2025 | Uncategorized
If you’ve felt that, you’re not alone.I’ve seen it across independents, hotel groups, and multi-site operators:menus that look good and seem to tick every box…but quietly drain time, margins, and guest experience. And even cause some staff members to head for...
by armaturehospitality | Mar 10, 2025 | Uncategorized
Great hospitality isn’t just about great food or a beautiful dining room. It’s about something far more subtle: the customer’s experience in moments of uncertainty. These fleeting seconds—when a guest is unsure what to do or what happens next—can shape their entire...
by armaturehospitality | Feb 25, 2025 | Uncategorized
Case Study: Quill Wine Bar – A Collaborative Success Story Client: Fables and Company Project: Quill Wine Bar, Borough Yards, London Location: A short walk from Borough Market, The Thames and The Globe Theatre. Launch Date: 13th November 2024 Overview Fables and...
by armaturehospitality | Feb 14, 2025 | Uncategorized
Menu engineering usually takes place once a business is established, growing, and trying to increase profitability. It often focuses on sales optimisation, increasing margins, and strategic menu placement to drive sales. But what can get lost in the mix is...
by Rob Wade | Aug 16, 2024 | Uncategorized
Here’s an interesting situation. We work with a theatre restaurant that recently implemented a £20 per person deposit against bookings, only payable if you fail to show without 24 hours notice. Standard stuff. It’s been fascinating to read the occasional outraged...
